Terms and Conditions

Welcome to SweetHeyz!

These terms and conditions serve to establish the rules and regulations governing the process of ordering and collecting your order. By making a deposit or full payment, you acknowledge that any funds sent to SweetHeyz are fully refundable, but only if you provide us with a 36-hour notice prior to the scheduled pickup time and date. Failure to do so will result in a 20% penalty. If you cancel within 24 hours, you will forfeit the amount you have already paid. Once you have collected your order, it becomes your responsibility. SweetHeyz will not be held liable for any damage that may occur during transportation or pickup. If you fail to collect your order at the scheduled time and date, we will hold it for 24 hours before you forfeit your payment.